All breeds, all sizes, and any age. It's always a good time to train together!

Frequently Asked Questions (FAQ)

General Questions

Q.  How do I book an appointment?


We make it simple.  Just give us a call so we can schedule your free consultation.  After your consultation, we can arrange for payment of your program and get you scheduled for your first lesson.  We accept cash, checks, PayPal, Visa & Master Card. 


Q.  Do you accept payment plans?


We can make arrangements with you for a payment plan.  Please inquire.


Q.  Do you offer group lessons?


Most of our training programs are private classes.  We feel that you as the owner and your pet receive a higher standard of training when done privately.  You obtain better and more advanced progress when training is handled individually over group classes.  Our Dog Club acvities are designed to be group events.


Q.  Where is the training held and what are you hours?


Our training is held in various public locations.  We feel that training your puppy or dog in public places are more beneficial because you and your pet are learning in real world environments.  Exposing your dog to the distractions in training is setting you and your pet up for success when you are out on your own.  After all, you didn't get your dog just to have her sit at home all the time.  *Consultations and Basic Obedience Classes are held at the Sevierville City Park, 1005 Park Rd, Sevierville, TN 37862


Q. Is there any age or size restrictions for training?


There is absolutely no restrictions on dog size for any of our training.   Dogs as small as 3 lbs. have been trained with small collar receivers.  Most small dogs will respond to the vibration and the stimulation is only used to reinforce the vibration.   As far as the age of the dog, for E-Collar training, we like for the dogs must be at least 5 months before beginning.  We want to make sure they have the cognitive ability and maturity for it to be an effective training.  


Q.  What is an E-Collar, is it a shock collar?  Will it hurt my dog?


No, it is not like the traditional shock collars and it will not hurt your dog.  Proper use of an e-collar is very important, low level stimulation has a calming effect while high levels can overwhelm the dog and only be used in emergency situations. Our stimulation is similar to a medical device called a Muscle Stimulator (TENS Units)  used by chiropractors and doctors for physical therapy.   It leaves no marks or residual pain and promotes compliance through muscle control of the dog's neck. (Beware of imported shock collar systems that use high shocking circuitry and may cause your dog's neck to jerk excessively and scare your dog and damage his/her psyche.)


Q.   How tight should the collar receiver strap be?


The collar should be adjusted to allow the “contact points” to have direct contact with the skin. You should be able to fit a couple of fingers between the collar strap and your dog. Too tight poses the risk of skin irritation and discomfort. Too loose and the contact points will not be able to administer the stimulation reliably. The collar strap should be tight enough that the collar does not rotate causing chaffing on the dog's neck. The optimal position for the collar receiver is on either side of the neck just below the ears, not on the dog’s windpipe.


Q.  Is the E-Collar waterproof and shock resistant?


E-Collar Technologies utilizes advanced packaging technology to assure waterproofing to 500 feet of both the collar receiver and remote transmitter.  The remotes will float to prevent loss during water activities. The units are shock resistant and will provide years of reliable use.


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